Booking

The best way to book your event is to use our booking form here. You may also call 0466 111 747 or email abckidsplayzone@outlook.com with any questions. One (1) hour is needed for both set up and break down of your event space. Delivery time will be 1 hour prior to your event start time unless otherwise specified. Pick up time will be within 30 minutes of your event end time, the same day as we dropped the equipment off unless other arrangements made.


Deposit

At time of booking, a $50 deposit will be required to secure your requested date. Your event date is not confirmed or held without a deposit. Remaining balance will be due seven (7) days prior to your event. If booking is less than seven (7) days prior to the party date, the full amount will be due at the time of booking


Cancellation

Should you need to cancel your reservation, please be sure to call us as soon as possible at 0466 111 747. Cancellations will not be confirmed via email. Cancellations eight (8) days or more prior to the event will receive a full refund of your deposit. Cancellations less than seven (7) or fewer days prior to the event will result in the loss of your deposit.


Weather

Should it rain on the day of your event, ABC Kids Play Zone will work with you on a solution suitable to all parties. If you are absolutely not able to hold your party indoors, a refund will be given; minus your deposit. We will allow you to put the deposit towards a booking on another date within 90 days. Please be aware that our equipment can become quite hot in the direct sunlight. Events being held outdoors are strongly encouraged to book a canopy tent for shading the equipment to keep it comfortable for the little ones to climb on.