- Tuesday - Friday 8am - 6pm
- Saturday - Sunday 7am - 10pm
- Public Holidays 8am - 10pm
Your delivery and collection time will be set taking into account your party times and other hires for the day and will fall within the times above
The hire period is the duration of your party with a maximum hire time of 12 hours on Saturday and Sunday, 10 hours Monday to Friday and 8 hours on Public Holidays.
Should you have your party in a park, community hall or private venue we will work with you to ensure that you have your equipment delivered when you have access to your venue and collect before you have to vacate.
Should your party fall outside of the above delivery/collection times please let us know and we will try and accommodate your needs. A late collection fee of $30 may apply.
Note: Set-up and dismantle of the equipment is not included in the delivery price, however, all of our equipment, come with simple, easy-to-follow set-up instructions. Set up and dismantle can also be added to your booking on request.
Why You Can't Collect the Equipment from Us
To ensure that the equipment that you hire from us is in excellent condition, we are VERY particular about the way our equipment is transported.
Except our smaller soft play items such as the Soft Blocks sets and Counting Blocks and toys such as slides and rockers, the majority of our equipment is quite large and heavy (our ball pit and play grounds weigh 25kg each).
We also allow collection of Tables and Chairs. This is by prior agreement only.
As our equipment is bulky we need to take into consideration access to venue/premises that we deliver to. We ask for complete transparency with regards to premises so we can assess suitability and ease of delivery.
ABC Kids Play Zone reserves the right to request further information about a venue/premises or require an inspection prior to delivery to ascertain suitable access. Premises that have more than 10 stairs or where the set-up area is more than 60m from the delivery vehicle may attract a high-risk fee. This fee is $100 and will be added to your invoice on booking. ABC Kids Play Zone reserves the right to cancel a booking should you fail to bring to our attention any obstacles that may cause the movement of the equipment from our vehicle to the setup area to be deemed unsuitable. All monies paid will be forfeited.
Note: Please see our Terms and Conditions of Hire regarding extra charges that may occur if the equipment is not returned in the same condition as it was hired out in.